Shout out to Front line workers


I work at the front desk at the public library in my town and I have to say I enjoy my work immensely. I love helping people and like to think my efforts make a real difference in the lives of our patrons. I worked in retail for a good part of my life and have always enjoyed meeting new people and learning a small bit about their lives. There is nothing I find more distasteful than overhearing anybody disrespect people working in the service industry – whether it is a counter person at a fast food joint, a fellow co-worker at the library,  or the secretary in the doctor’s office. I am grateful to say I have witnessed very few such situations.

I honestly have found that the overwhelming majority of people are absolutely awesome. I had cause to reflect on the goodness of people and the sheer joy of working with the public the other day at work when a regular patron I had not seen since before the holidays gave me a hug and wished me a happy new year.  She has such a big, warm, and beautiful smile – it is always a joy to see her and even though I do not know her well I am always appreciative of her open-hearted kindness and friendliness.  I was tired that day and not feeling good. I was just a little under the weather. This woman did more to lighten my spirit and sow a seed of generosity than she will ever know. I treasure all such moments like these. It is a testament to how we can each make another person’s day a little brighter.

Never underestimate the power of a smile or the little gestures that can turn a person’s day around. It is like a small pebble thrown into the water. It has ripple effects we may never know about. Respect and human decency – that’s what it’s all about. So this is a shout out to all people who work on the front lines wherever you may be employed. What you do matters and this is my salute to you. You are awesome!